Restaurant Chain: Gaining Full Visibility into Online Sales with Mallsense
Segment: Restaurant (Dine-in & Delivery)
Contract Model: 10% Turnover Rent (ToR) on total sales
Products Used: Sales Data Capture & Anti-Fraud Monitoring by Mallsense
Region: UAE
Сhallenge


A popular restaurant chain reported dine-in sales but missed delivery transactions in their turnover declarations for both November and December. This led to a major gap between actual and reported figures.


With Mallsense’s Sales Data Capture, mall management was able to compare POS-level data with what had been submitted in reports. Discrepancies were flagged instantly:

📌 November 2024
  • Verified sales (from POS): AED 330,629.47
  • Reported sales: AED 166,510.08
  • Unreported delivery sales: AED 164,119.39 (–49.63%)

📌 December 2024
  • Verified sales: AED 504,525.04
  • Reported sales: AED 190,697.04
  • Unreported delivery sales: AED 313,828.00 (–62.22%)

🔎 Total unreported sales over 2 months: AED 477,947.39
What We Did

Outcome
✅ Full visibility into actual sales, including delivery and online channels
✅ Automated detection of discrepancies — no manual checks or paper reports needed
✅ Revenue protection: AED 478,000 in turnover rent was recovered
✅ Objective enforcement of contract terms, based on verified digital data
✅ Lower operational risks: mall staff didn’t need to request or verify reports manually
Why It Matters
This case shows how Mallsense enables both transparency and trust. The system gives landlords clear data to work with — and gives tenants a consistent, automated way to comply with turnover-based agreements.

No guesswork, no surprises — just clean, verified sales data to support a fair lease model.