Restaurant Chain: Gaining Full Visibility into Online Sales with Mallsense

Segment: Restaurant (Dine-in & Delivery)
Contract Model: 10% Turnover Rent (ToR) on total sales
Products Used: Sales Data Capture & Anti-Fraud Monitoring by Mallsense
Region: UAE

Сhallenge

With Mallsense’s Sales Data Capture, mall management was able to compare POS-level data with what had been submitted in reports. Discrepancies were flagged instantly:

📌 November 2024

• Verified sales (from POS): AED 330,629.47
• Reported sales: AED 166,510.08
• Unreported delivery sales: AED 164,119.39 (–49.63%)

📌 December 2024

• Verified sales: AED 504,525.04
• Reported sales: AED 190,697.04
• Unreported delivery sales: AED 313,828.00 (–62.22%)

🔎 Total unreported sales over 2 months: AED 477,947.39

What We Did

Outcome

✅ Full visibility into actual sales, including delivery and online channels
✅ Automated detection of discrepancies — no manual checks or paper reports needed
✅ Revenue protection: AED 478,000 in turnover rent was recovered
✅ Objective enforcement of contract terms, based on verified digital data
✅ Lower operational risks: mall staff didn’t need to request or verify reports manually

This case shows how Mallsense enables both transparency and trust. The system gives landlords clear data to work with — and gives tenants a consistent, automated way to comply with turnover-based agreements.

No guesswork, no surprises — just clean, verified sales data to support a fair lease model.